Autor Thema: ERROR MESSAGE  (Gelesen 6058 mal)

Offline wully

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ERROR MESSAGE
« am: August 24, 2007, 20:50 »
Hi Alf! :hilfe:
I have a problem, after reinstaling the diary onto an new hard drive, and recieving new licence keys from sinovo for the diary and my meter driver, I've found that when I try to sync the meter I get the message,
 "Init failure of SiDiary-Sys-Componant. Could not register ActiveX object:429-ActiveX componant can't create object Sync with mobile devices will not work".
The import screen then loads, but if I try to import data, I get the message,
" The Freestyle Flash device could'nt be found at the com ports.Please be sure it is connected properly and swithed on!"
As I have tested the the com ports through device manager on my computer and am being told that my devices are working properly, have their been any similar questions posted re this problem?

Thanks in advance
Wully

Sorry Alf should have said I tried the synk with the Usb sidiary and my sons F/Style mini and it loaded o.k. with no hitches "???"
« Letzte Änderung: August 24, 2007, 21:19 von wully »
diabetic for 30years Novorapid/Levemir,Freestyle Mini
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Offline klausing

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Re: ERROR MESSAGE
« Antwort #1 am: August 24, 2007, 22:08 »
Do you use Vista? If yes, start Sidiary onetime as admin, after this it will work. This can be a problem of the Vista Sandbox.

Offline wully

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Re: ERROR MESSAGE
« Antwort #2 am: August 24, 2007, 22:13 »
klausing,
thanks for the speedy reply, no it's XP sp2
Wully
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keep it real!

Offline klausing

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Re: ERROR MESSAGE
« Antwort #3 am: August 25, 2007, 07:34 »
I use USB Sidiary too. Did you disabled ActiveX on your PC? Maybe this is the problem. On the other site, there is a thing which I don't understand:
Zitat
I have a problem, after reinstaling the diary onto an new hard drive,
...
Zitat
I tried the synk with the Usb sidiary

There is a diverence. If you copy sidiary from USB-Stick to your local pc it will run in Trialmode. Maybe there are some restrictions. Only Jörg or Alf can say more. Is it the USB-version or the pc-version which have this problems?

In the past I had some problems with some onboard-chipsets and other USB-components. In this case it helps if I used the USB 1.1 port. Maybe this can help you. Otherwise Jörg or Alf must provide a solution.

It could help if you post the version of your Sidiary.

Offline Joerg Moeller

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Re: ERROR MESSAGE
« Antwort #4 am: August 25, 2007, 12:46 »
It's quite simple: the error messages states, that there are some components aren't registered properly to your system.

The easiest way to solve it is to update your SiDiary. (No matter, which version is currently installed). If you update your SiDiary, the updater re-registers all necessary components so it should work after that.
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Offline wully

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Re: ERROR MESSAGE
« Antwort #5 am: August 25, 2007, 20:44 »
Hi jorge,
I have ran the update,but am stillgetting the same error message :mauer:
 :gruebeln: Wully
diabetic for 30years Novorapid/Levemir,Freestyle Mini
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Offline LordBritish

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Re: ERROR MESSAGE
« Antwort #6 am: August 25, 2007, 22:07 »

I have ran the update,but am stillgetting the same error message :mauer:
 :gruebeln: Wully


Do you have Admin Rights :kratz:

Offline klausing

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Re: ERROR MESSAGE
« Antwort #7 am: August 25, 2007, 22:24 »
I remember me to a similar problem. In this case a firewall prevent write access to the registry. Some components couldn't make the needed registry entrie's. Maybe you have a similar problem ... or Lord British is right ... you don't have admin rights.
But on the other site, I used my USB Stick on many pc's without admin rights without problems. Maybe this is not so if you use a local installed version. You didn't wrote about we talk about... the USB-version or the local on your harddrive installed version. Which one make this problems?

BTW. @Jörg: What kind of activeX controls is SiDiary using? Use the applikation activeX controls or is it a driver problem ?

Offline Joerg Moeller

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Re: ERROR MESSAGE
« Antwort #8 am: August 26, 2007, 13:12 »

BTW. @Jörg: What kind of activeX controls is SiDiary using? Use the applikation activeX controls or is it a driver problem ?


Sorry, but that's a question for Alf.

LB is right: if you don't have admin permissions SiDiary isn't able to register it's components properly.
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Offline wully

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Re: ERROR MESSAGE
« Antwort #9 am: August 26, 2007, 13:39 »
Hi LordBritish,
yes I am the only administrator

Hello klausing the version of the diary is 5.1.736 and the update is,
2007.08.25.19.35.09? ???
diabetic for 30years Novorapid/Levemir,Freestyle Mini
keep it real!